How to spot when trust’s missing in your team, even when things look great on the surface
Your Team Looks Fine.
But something crucial is missing. And most leaders don't catch it until it's too late.
Everyone's delivering. Meetings are pleasant. No one's complaining.
If someone asked you "How's the team?" you'd probably say, "Good, actually."
But here's what you're noticing:
The work gets done. But it's not getting better.
People are productive individually, but you're not seeing the magic that happens when a team actually thinks together.
There's politeness, but not realness.
Coordination, but not collaboration.
A team on paper, but not in practice.
And the tricky part?
Everything looks fine. Your team gets along. They're nice to each other. There's no drama.
Which is exactly why this is so easy to miss.
The 5 Invisible Signs that help you spot if You Don't Have Real Trust Yet:
These aren't problems. They're absences - things that should be there but aren't.
1. Conversations stay pleasant and surface-level
Meetings are efficient. Everyone's cordial. Discussions feel... smooth.
But here's what's missing:
No one's poking at ideas. No healthy friction, no creative tension, no moments where someone challenges a direction because they actually care about getting it right.
It feels like agreement. It's actually avoidance.
2. People only speak about their own work
Everyone gives their update. Everyone listens politely. Then the conversation moves to the next person.
But here's what's missing:
No building on each other's ideas. No "Oh, that connects to what I'm working on." No cross-pollination.
Your team's operating in parallel, not in partnership.
3. Decisions happen easily - maybe too easily
Someone proposes a direction. People nod. The meeting ends. Everyone executes... differently.
But here's what's missing:
No one asked the hard questions upfront. Real debate requires trust. And they're not there yet. So they save face in the moment, then quietly do what they think is right later.
4. No one's reaching outside their lane
Everyone knows their role and stays in it. Boundaries are respected.
But here's what's missing:
No "I know this isn't my area, but what if..." No generative messiness. No creative overlap.
It's tidy. It's also siloed.
5. Communication is perfectly professional
Slack channels are active. Questions get answered. Updates flow smoothly.
But here's what's missing:
No "random thought - does this make sense?" No "I'm stuck, can I borrow your brain?" Nothing that spills into real collaboration.
Everything's transactional. Nothing's connective.
If 3+ of these feel familiar?
You don't have a dysfunctional team. You have a polite team.
And polite teams don't build great things. Because great work requires honesty, challenge, and the willingness to look messy in front of each other.
Your team isn't avoiding drama. They're avoiding risk.
Until they feel safe enough to disagree, to half-form an idea out loud, to admit confusion, to challenge each other, you'll keep getting good individual work but never real collaboration.
Here's the Part Most Leaders Miss
You can't tell people it's safe.
Safety isn't announced. It's demonstrated.
And it has to start with you. Not because you did anything wrong, but because you're the only one who can shift the conditions.
The 3 Questions That Signal Safety (Without Demanding Vulnerability from people):
These questions position you as the one taking the first risk. They show - not tell - that it's safe to be real here.
Use them naturally in 1:1s or casual conversations. Not all at once. Just woven in, consistently, over time:
1. "What's one thing I could do differently that would make your work easier?"
You're inviting feedback about you. Making yourself vulnerable first.
When people see you can handle criticism - that you actually want it - they start believing honesty won't backfire here.
2. "What's feeling smooth right now- and where are you working harder than you should?"
You're opening a door to honesty without requiring emotional vulnerability. People can talk about processes, handoffs, unclear expectations—but underneath, you'll hear where collaboration is breaking down.
3. "What do you wish we talked about more - as a team?"
You're surfacing the missing conversations. Priorities. Trade-offs. How decisions get made. These invisible gaps are where people start making up stories about what matters.
You'll hear the topics people are hungry for but didn't feel permission to raise.
Why This Actually Works:
You're not asking people to trust you. You're showing them what safety looks like.
When someone says something honest - even just a little - and you don't get defensive, don't shut it down, don't make them regret it... they notice.
Then they tell someone else: "I mentioned that thing to her and it was actually fine."
That's how safety spreads.
Not through team-building exercises or vulnerability speeches.
Through repetition. Through proof. Through small, consistent signals that say: It's actually safe to be real here.
And once people believe that - not because you said it, but because they've experienced it, everything changes.
The collaboration you're waiting for? It starts showing up.
Try this:
Pick one question.
Ask it to two different people.
Notice what shifts - not just in what they say, but in the dynamic between you.
When you're the one being open, curious, non-defensive? They feel it.
And slowly, the politeness starts giving way to something real.